This can be best described
as a lot of stress and hard work before and after it was discovered
on Sunday 30 June 2002 the studio and IT equipment had been
stolen.
Trying to work to our project plan was becoming
very difficult with the continual uncertainty about the completion
of the refurbishment work of conduit street and outcome of
the bid for IT equipment. There was also two of our presenters
that found work. One I heard was working in Faliraki, Greece
and would not be back for the broadcast. And the other was
working shifts, so he was not able to start on time or present
all of his shows over the four-week period.
Things were not getting any easier. None
the less, we never gave up. The GFM family rallied round,
Ian Palmer, John Mustoe and Carlos Docksey agreed to present
the Lunchtime and Drivetime Show's. Thanks guys.
On 12 June we eventually received confirmation
from the Barton, Tredworth and Eastgate Community Trust the
funds were available from the bid to purchase the IT Equipment,
it took a week to sort out ordering the IT equipment. The
studio and Transmitter equipment was due to be delivered and
installed Thursday 27 June. We would now not have enough time
to load all the various type of music, jingles and receive
training on the use of the new IT equipment from the supplier
and have it in place for the IT equipment to be connected
to the studio equipment.
The 12 June was also the day I was informed
the area we would be broadcasting from would be ready for
the installation of the equipment but there might still be
some works being finished in the centre. I naturally assumed
that the area we would be housing the equipment in would be
alarmed. Everyone involved as far as I'm aware put enormous
pressure on the builders to ensure the equipment could be
installed in the centre on 27 June and in time for the external
training to commence on Monday 1 July 2002.
Most of the equipment was installed Thursday
27 June. The transmitter and link system was not connected
or in the building. GFM was renting this equipment to enable
the broadcast to take place, because not enough funds had
been secured to purchase it.
I spent most of Friday 28 June chasing up
old and new insurance companies to get cover for the equipment.
One of our partners in the previous two broadcasts Barton
and Tredworth Development Ltd were able to insure the hired
equipment for us as their way of supporting GFM. Unfortunately
this was not possible this year due to the refurbishment at
the Trust Centre and the change of ownership. The Barton Tredworth
and Eastgate community Trust is now the new owners of the
Trust Centre. However, the Trust could not insure the equipment.
However, always at the back of my mind was
the fact the insurance cover would be invalid if the alarm
system were not operational. I was still hopeful the alarm
would be sorted before the weekend, when the building would
we unattended until Monday 1 July.
On Sunday 30 June around 3.30 in the afternoon,
Dermain Bachelor and John Mustoe assisted me to bring ten
tables and twenty five chairs that we had hired from the Colwell
Centre, Derby Road, Gloucester to the Trust Centre, to prepare
for the external training to be delivered by Kevin Philemon
from CEED Multi Media Centre, Bristol. Training was to commence
Monday 1 July.
Once we had put the tables and chairs in
the proposed IT centre, I said to Dermain and John to come
with me and I'll show you the studio. When I went to unlock
the door I saw through the glass panel in the door that the
microphone was on the floor, I then noticed the door had been
forced, I pushed the door open and went into the room, the
equipment was gone.
I was lost for words, how could people do
this to the community. I was devastated. Training was due
to start Monday, what were we going to do. I called the police,
the officers who came expressed an opinion that only the people
working in the building would know the equipment was there
apart from us.
Whilst the police were on site it was discovered
the building was broken into via a back door that seemed quite
secure. The door was locked a bolt fixed on the inside, a
piece of ply wood panel screwed to the frame and another bolt
fixed to the frame, that covered the whole door.
On Monday morning Carol met the training
team from Bristol and the eighteen people that were booked
in to do the training. The five - day training course went
ahead as planned, even though there were no equipment to do
practical training on. Some of the presenters rallied around
and were able to muster a few bits and pieces to do some practical
training. Everyone who attended has given us very good feedback,
they will all receive an open college network certificate.
Unfortunately, because the equipment was
stolen we had to cancel the week - long internal training
on use of the studio and IT equipment planned to commence
Monday July 8.
Derek Tallent, from Soundsense visited us
on Tuesday 2 July to assess the situation, he was prepared
to hire GFM replacement equipment to enable the broadcast
to go ahead, despite what had happened as long as we could
provide him with written proof of our insurance documents.
We received pledges of financial support as well as the use
of some IT equipment. We had managed to raise sufficient funds
to hire the equipment we needed and pay for insurance. This
ensured we could get on air on Monday 15 July as intended.
The Citizen newspaper gave the theft a lot
of good publicity in the hope the equipment would be recovered.
I was also interviewed by Evadney Campbell MBE from BBC Radio
Gloucester on 7 July. The interview was to highlight what
had happened and to appeal for the equipment to be brought
back and to ask if any one knows anything to contact either
GFM or the police.
Getting the insurance cover required was to prove the most
difficult task both, Tony and I had undertaken since being
involved with GFM. Tony and I tried so many brokers / insurance
companies with out success, I can't even remember how many,
even our bank was not able to point us in the right direction.
On Tuesday 9 July we finally secured the
insurance for equipment and public liability cover required.
A security guard had also been put on site and the alarm system
was completed to the upstairs part of the Trust Centre where
we would be broadcasting. I must say a big thank you to Jonathan
Magee for sorting this out.
I received written confirmation 10 July
I then faxed a copy of the cover note to Sondsense, and arrangements
were made to install the equipment on Thursday 11 July Soundsense
is based in Telford, Shropshire. Most of the equipment was
installed but for reason unknown not all the equipment was
loaded into the van, this meant we were not able to test it
properly.
This was three days before the broadcast,
we had to get as many people as possible to get some training
on the use of the broadcasting desk and the IT equipment before
going live to the community Monday 15 July. With all that
had happened and not being able to provide as much training
as we had planned we decided to use the IT equipment and software
used last year.
At least we knew most of the presenters
had used it before, we could try and make sure as many of
the new presenters received training in the order they would
present their shows.
We were not able to check the equipment
properly until the morning of Saturday 13 July, when we received
the speakers and microphone from soundsense. We also never
had any record decks following the theft, but John Mustoe
came to our rescue by providing some replacements for presenters
to use and Pete Mizzi put new cartridge and stylus on them,
thanks guys.
Then guess what, there were problems with
the equipment when the microphone was used. We were so near
now, we were not going to give up. Martin Rafferty, JJ Watkins
and Jerry Hipkiss worked extremely hard to try and train as
many people as possible on Saturday 13 and Sunday 14 July,
whilst carrying out repairs to the equipment in the studio
it was getting hotter and hotter by the second. Thank you
for the help and support guys.
Sunday night was an eventful night, I turned
on the receiver and telephoned Martin for a signal check in
Quedgeley, when Martin said there was no signal my heart sank.
We talked it through and concluded some one must have turned
off the transmitter. I left the studio and travelled to the
transmitter site and low and behold someone had turned it
off.
I switched it on and travelled back to the
studio, I then received the phone call I was hoping for, I
played a CD and then Martin joined me in the studio and took
control of playing the music. I called family, friends and
as many presenters as possible to confirm the sound quality,
they all confirmed GFM was on air loud and clear. Unfortunately
we were broadcasting in mono and not stereo. This had to rectified
as soon as possible.
On Monday 15 July 2002 at 7.00am Jerry Hipkiss
went live to our multi cultural community with the Breakfast
Show. I hoped that whatever minor problems there might be
it could be sorted out fairly quickly while we're on air.
How wrong could I be, Ian Palmer had travelled down from Swansea
to present the Lunchtime Show, Ian moved away from Gloucester
after the last broadcast, but wanted to be involved even if
it was only for a week.
He had not seen the equipment before entering the studio,
to encounter problems with the computer playing the adverts,
the text line and the studio gradually getting hotter and
hotter would have wound most people up. Ian remained calm
as usual.
Carlos followed Ian Palmer, with the Drivetime
Show the problems continued, to make matters worst Carlos
was not very well, but again he stuck with it to serve our
community. By the time the community link show was due to
go live things had settled down a bit, but the studio had
become so hot it was like being in a sauna.
The problems with the IT equipment and the
texline facility was to become a noose around our neck. Unfortunately,
we were not able to collate the number of tex messages we
received. We know we received an enormous amount but we just
can't prove it.
We did not have a telephone line until two
days into the broadcast, we then found the phone supplied
by Soundsense would not flash all the time when it was ringing,
therefore we could not be sure how many calls were received
in the studio.
All the new presenters did extremely well,
given they received little or no training on the use of the
studio equipment before going live on air. It was pleasing
that some of our experienced presenters supported the new
presenters when they could.
I must say a big thank you to Carlos Docksey
for trying to fix our CD players at 12.00 am in the morning.
And then loaning us his own CD players when ours broke down
to ensure Jerry could present the Breakfast Show and for other
presenters to use until the replacement arrived the following
day.
We were very pleased when the Citizen Newspaper
agreed to work in partnership with GFM by supplying us with
the local headline news to read out on air, thank you
Bev Ward.
In general we the committee are reasonably
happy with the delivery of the service considering the problems
we encountered. We are again pleased that the community has
voiced their opinion on the broadcast, this will help us to
continue to develop GFM in the future. This broadcast highlighted
so many things to us the committee, we learnt an invaluable
lesson about partnership, we've gained some and we've lost
some.
The biggest gain for us was the response
from the community, when the news broke the equipment had
been stolen, the community gave us so much encouragement and
support we cannot thank them enough, we will continue do our
very best to deliver more broadcasts for our community.
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