Consumer watchdogs receive more complaints from shoppers who have bought faulty or sub-standard goods during the festive season than at any other time of year. AND In the case of ‘dodgy’ electrical goods it may well be much more than an annoying ‘rip-off’, they actually pose a threat to peoples lives. Equally, in the wrong hands, toys could be a gift of death to some children!
Do you know what your rights actually are when taking items back to shops, or what the shopkeepers right is?
THE TRADING STANDARDS “12 DAYS OF CHRISTMAS” CAMPAIGN HAS BEEN LAUNCHED giving advice on these and other topics. By clicking on the number you will see a useful tip and you can also hear it by clicking the play button underneath. Click the partrige to go to the campaign


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